Career Highlights
This section is not the "everything everywhere all at once" about my career. Instead, it is the highlight reel. For a complete, official resume, please contact me on LinkedIn or email writer@writingintheopen.com.
Short Introduction
My career includes time as a Director, Manager, and Lead Writer for technical writing teams. I've also worked as a User Interface Designer for Tivoli (now IBM) in Austin. With my brother, I have founded a Clinical Research Organization (CRO), Catalyst, and I support Mobile STI, his new company, with technology needs.
My first love is software development. In particular, I like the challenge of working with new technology. So, with the sudden growth of Artificial Intelligence (AI), I am looking for a part or full-time remote writing position in the software development domain. I look forward to seeing how AI will change software development.
I enjoy project management. At STI, I used Smartsheet to manage projects in the traditional sense. For software teams, I have introduced and configured ZenHub, updated and optimized JIRA configurations, and managed Confluence templates/configurations.
Authoring Tools
For writing guides, how-tos, tutorials, and reference, I've used the following tools:
| Markdown | Confluence | Oxygen XML |
| Mindtouch | Adobe Framemaker | RoboHelp |
| HTML | Google Docs | Microsoft Office Tools |
I've also used the following specialized documentation generation tools:
| Static Site Generators | API Generators |
|---|---|
| Jekyll | Swagger |
| MkDocs | Javadoc |
| Docusaurus | Dodoc |
| Antora | Doxygen |
| Hugo |
Finally, I have built graphics and video with:
| Snagit | Camtasia | Visio |
| LucidChart | Adobe Illustrator | Adobe Photoshop |
Languages
I can program but I am not a programmer. I do regularly develop small samples and write code snippets in my work. These are the programming and languages that I have used most frequently:
- Javascript
- Typescript
- Python
- Java
- SQL
I have documented and tested REST APIs in multiple different languages. I have written SQL queries and stored procedures as part of my work.
Platforms/Tools/OS and More
I have also used the following to perform my job:
- Amazon Web Services, Microsoft Azure, Google Cloud Platform
- Git/GitHub, Mercurial, Subversion
- CICD with Netlify, Surge, Jenkins, Bamboo
- JIRA, Zendesk, Zenhub
- Mac OS, Windows, Linux, Solaris, RHEL, HP-UX
- HTML, CSS, Bootstrap, UIKit
- JSON, YAML
Certificates and Other Coursework
- CYBER501x: Cybersecurity Fundamentals, CYBER503x: Computer Forensics, CYBER503x: Cybersecurity Risk Management, edX Certificates
- PM9001x: Project Management Life Cycle, edx Certificate
- Smartsheet Product Certified User
- University of California Berkeley Extension, San Francisco, CA. Completed certificate in Java Programming. Additional courses in C, SQL, Data Communications, C++, and Systems Analysis (4.0 GPA).
- St. Edwards University, Austin, Texas. Courses in Pascal and Accounting (4.0 GPA).
- University of Texas, Austin, Texas. Short Course in Human Computer Interface Evaluation and Design.
- IBM Training Center, Austin, Texas. Course in Computer Graphics.
Education
- University of Texas, Austin, Texas. Coursework towards a Masters in Journalism
- Miami University, Oxford, OHIO. B.A. Political Science, Minor Creative Writing, Graduate of the General Honors Program.